Crisis Communication Plan: Nonprofit Toolkit

Publication date: 
March, 2014

This crisis communications plan created by the Colorado Nonprofit Association is intended to be used as a template for nonprofits to adapt and implement. To use this tool, simply adjust the template to fit your organization’s resources, structures and message.

Topics covered in plan include:

  • A written crisis communications policy
  • A checklist of crisis management steps
  • An emergency phone tree
  • A detailed crisis communications plan
  • A guide to help you prepared for a crisis before it happens
  • A process for identifying and preparing for potentially foreseeable crisis
  • A decision tree for potential actions & guiding considerations
  • A post-crisis review