Crisis Communication Plan: Nonprofit Toolkit

This crisis communications plan created by the Colorado Nonprofit Association is intended to be used as a template for nonprofits to adapt and implement. To use this tool, simply adjust the template to fit your organization’s resources, structures and message.

Topics covered in plan include:

• A written crisis communications policy
• A checklist of crisis management steps
• An emergency phone tree
• A detailed crisis communications plan
• A guide to help you prepared for a crisis before it happens
• A process for identifying and preparing for potentially foreseeable crisis
• A decision tree for potential actions & guiding considerations
• A post-crisis review